Refund timeframes
We want to make sure our customers have plenty of time to digest the policy information to make sure the wedding insurance cover they have purchased is right for them. That's why we offer a hassle free 14 day refund guarantee on our wedding insurance policy. If having examined your policy documents you decide not to proceed with the insurance, you will have up to 14 days to cancel the policy starting on the day you receive the policy documentation. So please take your time to review the policy documentation and your schedule to make sure you are fully comfortable with the cover you have selected.
Cancellation process
If for any reason you want to cancel, then please contact us by email at customer@wedinsure.co.uk stating the reason for cancellation. On receipt of your cancellation instruction, we will refund any premiums already paid back to the card you used to purchase your policy, except when you have already made a claim under your policy or your wedding has already taken place.
Talk to us
If there are any aspects of the policy you are not sure of or if you have any questions relating to your policy then please feel free to contact our customer services team who will be happy to help.
