Wedinsure receives Feefo Platinum Trusted Service Award 2021
Wedinsure is delighted to announce that we have been awarded the Feefo Platinum Trusted Service award for 2021, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine customer reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding customer service.
Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard for three consecutive years or more and have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5/5.
Mark Brown, CEO of Wedinsure commented: “We’re delighted to receive this award from Feefo for the 2nd year in a row because it’s based on the real feedback and opinions of our customers. Despite 2020 being an extremely difficult and challenging year for all, it shows our continued commitment to always delivering the best customer service and experience. Everyone at Wedinsure is passionate and committed to providing the highest quality of customer service, so I am delighted for all our staff and would thank to them for their continued support and deducation”.
Congratulating Wedinsure on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers. This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.”
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, to increase consumer confidence and enable businesses to make smarter business decisions.
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
Feefo’s cutting-edge review platform is trusted by more than 3,500 brands including Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB, who rely on it to supply smart insights that transform their ability to market, sell and build more rewarding relationships with customers.
A trusted partner of Google, Feefo’s technology and consultancy team possesses unique expertise and business insight, enabling brands to employ cutting-edge innovation that optimises the delivery of digital marketing and advertising.
Please visit: www.feefo.com
Wedinsure is an award-winning wedding insurance provider that offers essential peace of mind for customers planning a wedding or civil partnership in the UK. We provide cover for cancellation, curtailment and rearrangement, financial failure of wedding services suppliers, loss or damage to ceremonial and bridal attire, wedding gifts, rings, flowers, wedding cake, cars and transport, photography, personal liability and more. We offer 8 levels of cover ranging from £5,000 to £50,000 with prices starting from as little as £50.